BigCommerce Statistics 2026: Verified Facts & Data

BigCommerce Statistics 2026: Verified Facts and Figures

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TL;DR:

• Scale: BigCommerce has powered 130,000+ merchants across 150+ countries since inception, with roughly 41,000 live storefronts tracked in 2025.
• Financials: Full-year 2025 revenue hit $342.3M (+3% YoY) on $31.7B in GMV (+12% YoY); Q1 and Q2 2026 were the company's first two consecutive GAAP-profitable quarters.
• Strategy shift: Enterprise accounts grew 13% to 6,648 in FY2025 and now drive 80% of total ARR, up from 75% a year earlier, even as ARPA eased 3% to $43,200.
• Market position: ~3% of the U.S. eCommerce software market, a top-10 platform focused on mid-market and B2B, now operating under the parent brand Commerce.
• Chargeback exposure: BigCommerce's higher-AOV merchant base faces elevated dispute stakes, with industry-wide card-not-present chargeback rates and friendly fraud both climbing sharply since 2023.

BigCommerce is the composable, enterprise-focused eCommerce SaaS platform that has powered 130,000+ merchants across 150+ countries since launch, now operating under the parent brand Commerce (Commerce.com, Inc.; Nasdaq: CMRC) alongside its Feedonomics and Makeswift products. In full-year 2025 the company reported $342.3 million in revenue (up 3% YoY) on $31.7 billion in merchant GMV (up 12% YoY), then followed that with two consecutive GAAP-profitable quarters in Q1 and Q2 2026, a first in its history as a public company. Enterprise accounts now drive 80% of total annual recurring revenue (ARR), up from 75% a year earlier, as BigCommerce keeps shifting toward higher-value mid-market and B2B merchants.

BigCommerce Key Statistics at a Glance (2026)

BigCommerce Growth Statistics

BigCommerce holds approximately 3% of the U.S. eCommerce software market share, placing it among the top 10 eCommerce platforms in the U.S. In the 2025 Paradigm B2B Combine, BigCommerce earned 24 out of 24 possible medals across the Mid-Market and Enterprise Editions for the third consecutive year, and it was named a Challenger in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms. The open, composable commerce provider continues to push for accelerated, profitable growth in 2026.

• As of 2025, third-party site-tracking pegs BigCommerce at roughly 41,000 live storefronts worldwide (41,221 per Store Leads, 39,525 per BuiltWith), plus 134,000+ historical installs, broadly consistent with BigCommerce's own disclosure of 130,000+ merchants served since inception.
• Live stores remain concentrated in English-speaking markets: the United States, United Kingdom, Australia, and Canada together account for roughly 84% of all live BigCommerce storefronts.
• BigCommerce closed FY2025 with 6,648 enterprise accounts, up 13% year over year, even as average revenue per enterprise account (ARPA) eased 3% to $43,200, a sign the platform is still adding enterprise logos even as some deal sizes normalize.
• As of writing, Shopify remains the top destination for customers leaving BigCommerce, with a net loss of 7,219 merchants (1,746 gained vs. 8,965 lost) in the most recent third-party migration tracking available.

BigCommerce Revenue Statistics

BigCommerce's revenue has grown from approximately $91.9 million in 2018 to $342.3 million in full-year 2025, a historical compound annual growth rate (CAGR) of about 17.9%. The company carried that momentum into 2026, posting two consecutive GAAP-profitable quarters, a first since going public in 2020.

• Full-year 2025 revenue reached $342.3 million (+3% YoY), with total ARR of $359.1 million (+3% YoY) and full-year GMV of $31.7 billion (+12% YoY) as of December 31, 2025.
• Enterprise ARR climbed to $287.2 million (+10% YoY), now representing 80% of total ARR, up from 75% a year earlier, while average revenue per enterprise account (ARPA) eased 3% to $43,200.
• Q1 2026 revenue was $86.8 million (+5.4% YoY) with GAAP net income of $3.7 million, the company's first GAAP-profitable quarter as a public company.

BigCommerce Merchant Chargeback and Fraud Exposure Statistics

Chargebacks and payment fraud carry outsized weight for BigCommerce merchants specifically because the platform skews toward mid-market, enterprise, and B2B accounts with higher average order values, so each disputed transaction puts more revenue at risk than it would on a typical small-storefront platform.

BigCommerce itself flags chargebacks as a rapidly growing problem that can put a serious dent in business profitability, which is why keeping a healthy chargeback ratio matters as part of a broader ecommerce fraud prevention strategy. Merchants who are new to disputes can start with what a chargeback actually is and how the process moves from cardholder to issuing bank to merchant, then layer on automated chargeback protection and real-time chargeback prevention alerts to defend margins, on top of proactive chargeback mitigation.