Automated Chargeback Management and Recovery Solution | Chargeflow

Recover More Chargebacks On Autopilot.

Say goodbye to chargeback chaos. Chargeflow Intelligence's AI engine seamlessly manages your chargebacks with expert precision. From data collection to submission, our cutting-edge technology handles it all.

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130,408,199

Recovered, and counting…

600+ reviews

Trustedby20,000+fast-growingeCommercebrands,SaaS,andEnterprisecompanies.

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Meet our customers

meet our customers

Fully Automated Solution

Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters.

Complete Control

Chargeflow can automate every incoming chargeback– or not. You have full control over which chargebacks Chargeflow manages on your behalf.

Success-Driven Pricing

We only charge for chargebacks we recover, no long-term contracts, no hidden fees, and complete transparency.

100+ Supported Integrations

Seamless, native, and secure one-click integration with the world’s leading payments, eCommerce, and CRM platforms.

Fully Automated Solution

Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters.

Complete Control

Chargeflow can automate every incoming chargeback– or not. You have full control over which chargebacks Chargeflow manages on your behalf.

Success-Driven Pricing

We only charge for chargebacks we recover, no long-term contracts, no hidden fees, and complete transparency.

100+ Supported Integrations

Seamless, native, and secure one-click integration with the world’s leading payments, eCommerce, and CRM platforms.

Fully Automated Solution

Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters.

Complete Control

Chargeflow can automate every incoming chargeback– or not. You have full control over which chargebacks Chargeflow manages on your behalf.

Success-Driven Pricing

We only charge for chargebacks we recover, no long-term contracts, no hidden fees, and complete transparency.

100+ Supported Integrations

Seamless, native, and secure one-click integration with the world’s leading payments, eCommerce, and CRM platforms.

Fully Automated Solution

Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters.

Complete Control

Chargeflow can automate every incoming chargeback– or not. You have full control over which chargebacks Chargeflow manages on your behalf.

Success-Driven Pricing

We only charge for chargebacks we recover, no long-term contracts, no hidden fees, and complete transparency.

100+ Supported Integrations

Seamless, native, and secure one-click integration with the world’s leading payments, eCommerce, and CRM platforms.

How it works

The Flow of Chargeflow.

From the moment a chargeback is received, through automated data collection, to a victorious resolution powered by AI, without lifting a finger.

Chargeback Received

Your payment processor notifies us about a new chargeback, and we immediately spring into action.

Data Collection

Chargeflow automatically collects and enriches millions of data points.

Evidence Submission

Our AI collates all the data signals into a compelling evidence package and submits it on your behalf.

Victory Achieved

Chargeflow delivers industry-leading win rates and revenue recovery.

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Chargeback Received

Your payment processor notifies us about a new chargeback, and we immediately spring into action.

Data Collection

Chargeflow automatically collects and enriches millions of data points.

Evidence Submission

Our AI collates all the data signals into a compelling evidence package and submits it on your behalf.

Victory Achieved

Chargeflow delivers industry-leading win rates and revenue recovery.

Get started now

AI-Driven Chargeback Revolution.

4x your chargeback win rate effortlessly, powered by Chargeflow Intelligence.

AI-Driven Experiments

Chargeflow AI relentlessly runs experiments to uncover the best strategies for your business.

AI Optimization Engine

Watch our AI refine and enhance itself continuously to deliver superior results.

Industry-Specific AI Models

Tailored to fit any business, our AI adapts to your specific industry needs for optimal performance.

Card Scheme AI Component

Expertly aligns with card scheme regulations, powered by top industry experts to build the world’s most robust evidence.

Industry-leading win rate.

Chargeflow delivers industry-leading win rates for our customers. Our advanced AI technology and data-driven approach to submit the most compelling evidence possible maximize the chances of winning each case, helping you recover more and protect your revenue.

Constantly Improving\ \ Automated AI experiments that learn and optimize the results powered by the Chargeflow Network.\ \ \ \ Personalized Evidence\ \ We tailor our AI evidence processor to your business and products, adapting to any change in your business and specific needs. Chargeflow Intelligence\ \ Empower your chargeback management with an AI engine that automatically gathers and organizes evidence, streamlining the dispute process and improving outcomes.

Constantly Improving

Automated AI experiments that learn and optimize the results powered by the Chargeflow Network.

Personalized Evidence

We tailor our AI evidence processor to your business and products, adapting to any change in your business and specific needs.

Chargeflow Intelligence

Empower your chargeback management with an AI engine that automatically gathers and organizes evidence, streamlining the dispute process and improving outcomes.

Designed by Domain Experts

Decades of expertise and an ever-learning team backed our technology to deliver the best results ever seen in the history of chargebacks since the 80s’.

Industry-Leading Recovery Rate

By utilizing deep integrations, industry expertise, and machine learning technology, we achieve up to 80% higher win rates.

1,000+ Data Points

Chargeflow automatically collects and enriches thousands of data points from multiple sources. We enhance this data through third parties to strengthen our chargeback evidence and secure the highest possible win rate.

Industry-Specific Models

Leverage AI models tailored for specific industries, ensuring that chargeback solutions are relevant, effective, and precisely tuned to your business needs, and regulation changes, (Compelling Evidence 3.0, e.g.).

Designed by Domain Experts

Decades of expertise and an ever-learning team backed our technology to deliver the best results ever seen in the history of chargebacks since the 80s’.

Industry-Leading Recovery Rate

By utilizing deep integrations, industry expertise, and machine learning technology, we achieve up to 80% higher win rates.

1,000+ Data Points

Industry-Specific Models

Designed by Domain Experts

Decades of expertise and an ever-learning team backed our technology to deliver the best results ever seen in the history of chargebacks since the 80s’.

Industry-Leading Recovery Rate

By utilizing deep integrations, industry expertise, and machine learning technology, we achieve up to 80% higher win rates.

1,000+ Data Points

Industry-Specific Models

Designed by Domain Experts

Decades of expertise and an ever-learning team backed our technology to deliver the best results ever seen in the history of chargebacks since the 80s’.

Industry-Leading Recovery Rate

By utilizing deep integrations, industry expertise, and machine learning technology, we achieve up to 80% higher win rates.

1,000+ Data Points

Industry-Specific Models

Integrations

One Click, Forget Chargebacks.

Supporting 100+ integrations

Instantly connect with multiple payment systems and eCommerce platforms using our one-click, native integration solutions.

Shopify Payments

WooCommerce

eBay

BigCommerce

Magento

Wix

Webflow

Weebly eCommerce

Salesforce Commerce Cloud

Squarespace

Etsy

PrestaShop

Volusion

Wix Stores

OpenCart

Shopify Payments

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WooCommerce

eBay

BigCommerce

Magento

Wix

Webflow

Weebly eCommerce

Salesforce Commerce Cloud

Squarespace

Etsy

PrestaShop

Volusion

Wix Stores

OpenCart

Recharge

Skio

Bold

Recurly

Chargebee

Paddle

SagePay

AliPay

Recharge

Skio

Bold

Recurly

Chargebee

Paddle

SagePay

AliPay

Gmail

Gorgias

Intercom

Zendesk

Help Scout

Freshdesk

Zoho

Live Agent

HubSpot

Gmail

Gorgias

Intercom

Zendesk

Help Scout

Freshdesk

Zoho

Live Agent

HubSpot

view all integrations

Smart. Automated. Built to scale.

With all those powerful abilities, Chargeflow Automation provides an end-to-end chargeback management approach, allowing deep business, industry, and card scheme customizations to give the best results that have ever been seen in the industry since the 80s’.

Notifications

Get notified about new won or lost chargebacks, as well as detailed reporting directly to your mailbox.

Win Probability

ChargeScore™ predicts your chances of winning a chargeback based on our ML models.

Compelling Evidence 3.0

Increase the likelihood of winning a chargeback based on our specific VISA-aligned models.

Subscription Support

Whether you are a subscription SaaS or eCommerce business, we have your back.

Evidence Collection

Our automatic data collection will do 99% of the work for you, if you still need to add additional evidence, it’s built-in.

Chargeback Pipeline

Gain insights on your chargeback pipeline at every single moment with real-time data and BI visibility.

Public API

Enrich every chargeback with additional custom evidence sent via API to Chargeflow.

Multi-Capable

Supporting multi-store and multi-processor. Enjoy an enterprise-level organization dashboard.

Data Protection

Secure by Design.

Chargeflow is secured by design to protect your data and experience the peace of mind of best-in-class security infrastructure, and dedicated 24/7 support by security teams.

\ \ Bank-level encryption\ \ AES-256 bit bank-level encryption is used for data at rest and TLS/SSL is used while in transit system-wide.](/content/products/automation#w-tabs-1-data-w-pane-0/index.html) \ \ Enterprise-ready compliance\ \ Chargeflow is SOC II Type 2, GDPR, compliant with data stored in US data centers.](/content/products/automation#w-tabs-1-data-w-pane-1/index.html) INTERNAL SYSTEMS SECURITY\ \ We perform constant penetration testing on our systems, put code through multiple review cycles, and hide our infra behind a VPC.

Bank-level encryption

AES-256 bit bank-level encryption is used for data at rest and TLS/SSL is used while in transit system-wide.

Enterprise-ready compliance

Chargeflow is SOC II Type 2, GDPR, compliant with data stored in US data centers.

INTERNAL SYSTEMS SECURITY

We perform constant penetration testing on our systems, put code through multiple review cycles, and hide our infra behind a VPC.

Learn more

InquiryAutomation.

Automatically resolve customer inquiries across multiple platforms like PayPal and Klarna, at unparalleled speed and precision, powered by AI.

My order has not arrived yet.

I have ordered an iPhone 15 Pro Max. It has been over 10 days as stated for delivery. I emailed the support email and have not had the issue resolved.

Dear

Mr.

Tim

Cook,

I’m

Dispute

Genius

Apple.

We've

recently

been

notified

PayPal

dispute

associated

with

your

account

for

the

purchase

iPhone

Pro

Max

(Transaction

ID:

#APL20231020).

Here

are

the

details

your

transaction

and

shipping

for

your

reference:

Product:

iPhone

Pro

Max

Transaction

ID:

#APL20231020

Tracking

Number:

789012345678901234567890123456

Delivery

Status:

Delivered

Delivery

Type:

Express

there's

any

additional

information

documentation

that

you

could

provide,

would

greatly

assist

speeding

the

resolution

process.

We're

here

make

this

right

and

ensure

you

are

satisfied

with

your

purchase

and

experience

Apple

Store

Online.

You

are

valued

customer,

and

want

resolve

this

matter

your

satisfaction

quickly

possible.

personally

overseeing

this

case

and

available

discuss

this

further

should

you

wish

provide

details.

Looking

forward

your

prompt

response.

Best

regards,

Dispute

Genius,

Apple

Store

Online

Phone:

1-800-MY-APPLE

Your

satisfaction

our

priority,

and

are

committed

resolving

this

matter

promptly.

Thank

you

for

giving

the

opportunity

make

this

right.

Message Chargeflow AI

Chargeflow

Inquiry ID

PP-P-KSB-414384701

Fully Automated Solution.

Maintain your brand's communication style and consistency.

Multi-Platform Support.

Resolve inquiries coming from Klarna, Afterpay, PayPal, eBay and more.

Tailor Made.

Chargeflow AI learns your shipping and refund policies and acts according to them.

Automatic Resolution.

Automate escalations from inquiry to claim. We handle the entire dispute cycle for you.

get started now

on-brand communication.

Maintain your brand's communication style and consistency.

multi-platform support.

Resolve inquiries coming from Klarna, Afterpay, PayPal, eBay and more.

automatic resolution.

Automate escalations from inquiry to claim. We handle the entire dispute cycle for you.

tailor made.

Chargeflow AI learns your shipping and refund policies and acts according to them.

Get started now

learn more

Pay only for Recovered chargebacks.

25%

Per Recovered Chargeback

Get started

Frequently Asked Questions

Questions? we’ve got answers.

What qualifies as a "recovered chargeback"?

A dispute Chargeflow fights and wins on your behalf, meaning the issuer rules in your favor and the funds are returned. Our fee applies only to recovered amounts, not the dispute fee.

Do I pay anything if you don't recover a chargeback?

No. Automation is strictly pay-for-performance, so you're only charged when a chargeback is recovered on your behalf.

How does Chargeflow build my dispute cases?

Chargeflow collects your order data, customer messages, and payment details, then builds a full, personalized evidence package and submits it for you, so you don't have to lift a finger.

Which processors and platforms do you support?

Automation integrates with 100+ payment processors, gateways, commerce platforms, helpdesks, and BI tools, most as a single-click integration. New integrations are added regularly.

need more help?

Have a question? We’re here to help. Just hit the chat button to initiate a conversation with support.

Chat with Support

explore chargeflow

completechargebackprotection.

Exploreadditionalproductstocompleteyourchargebacksolution.

Chargeflow Alerts

Reduce chargebacks by 90%, instantly. Powered by the Chargeflow Network, our fully managed solution protects your merchant account from monitoring programs and cuts chargeback costs.

Reduce chargebacks by 90%

Pay only for prevented chargeback

Immediate onboarding and chargeback reduction

learn more

Chargeflow Insights

Chargeflow Insights gives you a bird's-eye view into your payments and chargebacks, all in a single, powerful dashboard. Unleash the power of AI insights to analyze all your chargebacks in one powerful, unified dashboard.

Powerful unified AI insights dashboard

Free forever

Setup in 60 seconds

learn more

Chargeflow Connect

Centralize and automate chargeback management across your entire platform. Empower merchants with real-time insights, automated disputes, and enterprise-grade protection — all from a single, customizable dashboard. Seamlessly integrate via white-label or API.

Built for fast, developer-friendly integration

Generate new revenue streams

Reduce your merchant portfolio risk

learn more

Chargeflow Prevent

Prevent friendly fraud, digital shoplifting, and abusive customers in real-time before items ship, by leveraging post-purchase signals and our global adaptive network of more than 20,000 merchants to catch digital shoplifters before chargebacks occur.

Real-time risk scoring flags suspicious transactions

Stop shipping orders likely to be disputed

Identify and block known digital shoplifters

learn more

Customer Spotlight